Knowledge Base Article: HelpMaster training and consulting

HelpMaster training and consulting

Become a HelpMaster!

HelpMaster training and consulting

Training & Consulting

General

8/22/2017 9:57:03 AM

8/22/2017 12:39:50 PM

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Become a HelpMaster!

 

Bring out the best in your team, the configuration of HelpMaster, and the culture surrounding your business operations with the professional services available for HelpMaster.

 

No matter what your business type, or configuration of HelpMaster, PRD Software have a training course that's just right for you.

 

Learn about the features in HelpMaster that you currently use (or would like to use) with our tailor-made training and consulting packages that are designed to work for you.

 

Training includes:

 

  • HelpMaster Basics

  • Workflow and Automation

  • Reports and report creation

  • Web-enabled customer support

  • HelpMaster administration

  • Database administration

  • Building a request catalog

  • Custom development with the HelpMaster API

 

Consultancy includes:

 

  • Upgrades (on-site or remote)

  • Custom report writing and development

  • Service Management training and guidance

  • HelpMaster configuration health-check

  • Service optimization

 

For further information, please refer to http://www.helpmasterpro.com/Services