Knowledge Base Article: Quick Launch menu not functioning in non-categorized mode

Quick Launch menu not functioning in non-categorized mode

Known error:10

quick launch menu functioning non-categorized categorised mode

HelpMaster > Desktop

Known error

6/14/2016 3:40:06 PM

6/29/2016 11:30:08 AM

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Applies to

HelpMaster v15

Summary

The Quick Launch menu and admin functions do not respond.

Symptoms 

There is a known problem in HelpMaster v15 with the quick launch menu not functioning in non-categorized mode.

Resolution

This can be overcome by enabling the option "Categorize "Quick Launch" items" from "User" (ribbon) > "User Preferences" (item) > "General" (tab) > "General" (section). This issue has been resolved in HelpMaster v16.

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Further Information

Please contact PRD Software for further information about this issue.