All versions of HelpMaster.
Crystal Reports is installed but HelpMaster is saying "Reports cannot be run at this time. You do not have Crystal Reports installed."
The following warning dialogue pops up when attempting to view HelpMaster reports;
Enable the "Skip Crystal Reports installation check" from "User" (ribbon) > "User Preferences" (item) > "General" (tab) > "Advanced" (section) as shown below;
This issue has been resolved in the latest version of HelpMaster available for download from our web site "Updates and Service Packs" section under the "Support" menu. You must login or register for the "Updates and Service Packs" option to appear.