HelpMaster version 9 only
Unable to run reports. An unexpected error is produced. This may indicate that the Crystal Reports runtime files have not been installed correctly, or have become corrupt and require reinstallation.
When attempting to run any report the following error occurs.
Error Number: 53
Error Description: System.IO.FileNotFoundException: Could not load file or assembly 'CrystalDecisions.CrystalReports.Engine, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304' or one of its dependencies. The system cannot find the file specified.
File name: 'CrystalDecisions.CrystalReports.Engine, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304'
at HMP.Reports.clsDisplayReport.GenerateReport(Int32& p_lngReportPKID, String& p_strReportSystemID)
Install the Crystal Reports 2008 runtime files. These can be downloaded from here